Offshoring Information Technology: Sourcing and Outsourcing to a Global Workforce
Cambridge University Press
Edition: Illustrated, 5/12/2005
EAN 9780521843553, ISBN10: 0521843553
Hardcover, 306 pages, 25.4 x 18 x 2.3 cm
Language: English
The decision to source software development to an overseas firm (offshoring) is looked at frequently in simple economic terms - it's cheaper, and skilled labor is easier to find. In practice, however, offshoring is fraught with difficulties. As well as the considerable challenge of controlling projects at a distance, there are differences in culture, language, business methods, politics, and many other issues to contend with. Nevertheless, as many firms have discovered, the benefits of getting it right are too great to ignore. This book explains everything you need to know to put offshoring into practice, avoid the pitfalls, and develop effective working relationships. It covers a comprehensive range of the important offshoring issues: from ROI to strategy, from SLA to culture, from country comparisons to provider marketing. Written for CTOs, CIOs, consultants, and other IT executives, this book is also an excellent introduction to sourcing for business students.
Preface
Part I. The Fundamentals
1. The offshore landscape
2. Offshore economics and offshore risks
3. Beginning the offshore journey
4. The offshore country menu
Part II. Managerial Competency
5. Offshore strategy
6. Offshore legal issues
7. Managing the offshore transition
8. Overcoming distance and time
9. Dealing with cross-cultural issues
Part III. Other Stakeholders
10. Building software industries in developing nations
11. Marketing of offshore services - the provider perspective
12. Offshore politics
Biographies
References
Index.