Outsourcing: Design, Process and Performance

Outsourcing: Design, Process and Performance

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Michael J. Mol
Cambridge University Press, 9/6/2007
EAN 9780521682787, ISBN10: 0521682789

Paperback, 234 pages, 22.9 x 15.2 x 1.3 cm
Language: English

Outsourcing has become one of the key restructuring tools for companies seeking to boost their growth and business performance. As the outsourcing phenomenon has mushroomed, so a range of academic studies have sought to define and describe a unifying theoretical model. Outsourcing: Design, Process and Performance draws upon managerial, economic, sociological, historical and psychological perspectives to bring about an understanding of how outsourcing design and the outsourcing process feed into the performance of firms. Blending empirical insights from a range of international cases and large-scale statistical tests with existing theoretical perspectives, the author argues that a negative curvilinear relationship exists between outsourcing and firm performance. A critical analysis of current outsourcing strategies, together with a discussion of future trends, offers a new agenda for academic researchers and business managers alike.

1. Outsourcing
2. What we know about outsourcing
3. A new perspective
4. The outsourcing process
5. Shifting the curve
6. Shifts of the curve
7. Managing outsourcing
8. Outsourcing research agenda
9. Future trends and conclusions

'This book offers probably the most comprehensive treatise on outsourcing strategy that exists today. What differentiates this book from others is that the author takes a serious look into various views on outsourcing strategy and offers an unbiased assessment of its short- and long-term performance implications. It is a must-read not only for academics but also for corporate executives in charge of outsourcing strategy.' Masaaki Kotabe, Washburn Chair Professor of International Business and Marketing, Temple University, Philadelphia