The Politics of Crisis Management: Public Leadership under Pressure
Cambridge University Press
Edition: 2, 11/21/2016
EAN 9781107544253, ISBN10: 1107544254
Paperback, 213 pages, 22.8 x 15.2 x 1.5 cm
Language: English
Crisis management has become a defining feature of contemporary governance. In times of crisis, communities and members of organizations expect their leaders to minimize the impact, while critics and bureaucratic competitors make use of social media to blame incumbent rulers and their policies. In this extreme environment, policymakers must somehow establish a sense of normality, and foster collective learning from the crisis experience. In the new edition of this uniquely comprehensive analysis, the authors examine how strategic leaders deal with the challenges they face, the political risks and opportunities they encounter, the pitfalls they must avoid, and the paths towards reform they may pursue. The book is grounded in decades of collaborative, cross-national and multidisciplinary case study research and has been updated to include new insights and examples from the last decade. This is an original and important contribution from experts in public policy and international security.
Introduction
1. Managing crises
five strategic leadership tasks
2. Sense making
grasping crises as they unfold
3. Decision making and coordinating
shaping the crisis response
4. Meaning making
constructing a crisis narrative
5. To end a crisis
managing accountability
6. Learning and changing
from the crisis to reform
7. How to deal with crisis
lessons for prudent leadership.